Welcome to
CH&PA’s Single Window Applicant Portal,
an online permit application system for submitting land use and development applications.

New to Single Window?

Click here to Register for a FREE Account

Already have a Single Window Account?

Click here to Login to your Account

What you can do with the Single Window system

How to Apply for a Pre-Consult
How to submit a Full Permit Application

Fee Structure


Agency Fees

Local Authorities



Georgetown – KingstonWard
Georgetown – Thomas LandsWard
Georgetown – Non Pariel ParkWard
Georgetown – CummingsburgWard
Georgetown – AlbertownWard
Georgetown – QueenstownWard
Georgetown – LacytownWard
Georgetown – BourdaWard
Georgetown – NewtownWard
Georgetown – RobbstownWard
Georgetown – StabroekWard
Georgetown – Werk-en-RustWard
Georgetown – NewburgWard
Georgetown – WortmanvilleWard
Georgetown – CharlestownWard
Georgetown – AlbouystownWard
Georgetown – West La PenitenceWard
Georgetown – North East La PenitenceWard
Georgetown – East La PenitenceWard
Georgetown – West RuimveldtWard
Georgetown – East RuimveldtWard
Georgetown – South Ruimveldt GardensWard
Georgetown – South Ruimveldt ParkWard
Georgetown – Roxanne Burnham GardensWard
Georgetown – Festival CityWard
Georgetown – TucvilleWard
Georgetown – Alexander VillageWard
Georgetown – LodgeWard
Georgetown – Lodge Housing SchemeWard
Georgetown – Meadow Brook GardensWard
Georgetown – Durban BacklandsWard
Georgetown – NewtownWard
Georgetown – Bel Air ParkWard
Georgetown – KittyWard
Georgetown – SubryanvilleWard
Georgetown – CampbellvilleWard
Georgetown – Bel Air GardensWard
Georgetown – Bel Air SpringsWard
Georgetown – Prashad NagarWard
Georgetown – Lamaha GardensWard
Georgetown – SophiaWard
Georgetown – LiliendaalWard
Georgetown – PattensenWard
Georgetown – TurkeyenWard
Georgetown – Cummings LodgeWard
Georgetown – HoustonWard
Georgetown – McDoomWard
Georgetown – AgricolaWard

Frequently Asked Questions

Here you can find answers to some of the most frequently asked questions about the Single Window System.

Ensure your username is the full email address used when your account was registered. If you have done this, and still cannot log in, it may be the password. To ensure you are typing the correct password use the view password icon available in the password field, to ensure the password you’ve typed is correct.

Click on the Forgot Password? Link at the bottom of your screen and follow the instructions to reset your password.

Unable to login
You are experiencing the said error, because you have not registered for a Single Window system account. You may do so by clicking on the link here, then select Register and proceed to follow the instructions. Thereafter, you will be able to login to the account and proceed with applying.

There are 11 different application types. A four-story hotel is considered a Commercial Application. Each application type will have a different set of requirements. As an applicant, you can start an application, allowing you to see what details are requested in the application form, and what documents are required for upload. If you’re missing information or required documents, you can save your application, and return to it once you have all the details required.

No. Applications for turnkey homes or residential house lots cannot be made using this system. The system was designed to only receive and process planning and development applications.

No. It is free to register. Fees are only required for applications submitted.
Once your application is reviewed and the regulatory agencies and Local Authority is identified the requisite fees will be calculated.
A list of processing fees from regulatory agencies and Local Authorities is provided on the website from which fees can be tabulated. Click here for a full list of fees.

Currently, payments can be made in cash to a CH&PA cashier, either at our main office or one of our regional offices, or via MMG (Mobile Money Guyana), or EFT (Electronic Funds Transfer). In the very near future, electronic payment options will be available.

The system allows for multiple different types of file formats, however, depending on the format e.g., pdf, word you may be able to view the documents from the portal. Otherwise, complex file formats which require specialized software to view them, will need to be downloaded and accessed via a specialized software. It is recommended you use PDFs where possible.
You can request a softcopy of the plan from the architect which can then be submitted. Alternatively, the hard copy plan can be scanned at the CHPA regional office where you are located.
Throughout the process, you can monitor the progress of your application in the form of various status changes that take place along the way, this is done by accessing the portal with your login information. You will also receive an email when a final decision is made.
No, there is no timeline for completing the online application form. You can save and return to your application until it is completed. You are required to have the necessary information and documents in electronic format, as far as practical in PDF format, to aid the online process.
Yes. Only officers of the CHPA and other relevant regulatory agencies will be able to view your application details.
After you submit your application, you will need to pay the required fee. Following that, your application goes through a series of review steps that include document validation, location and policy review, site inspection, potentially a public consultation, final report preparation, and finally a review by the CH&PA Board where a decision is made on your application.

No. Once an application is submitted to the portal there will be no need to make any submissions to the Local Authority or Town Council. The applications once submitted and accepted will be forwarded to the respective Local Authority electronically. Notwithstanding, some local authorities may still require hard copy submissions. It is best to contact the local authority responsible for your area on their specific requirements.

There are several ways to verify that your application has been submitted successfully. After clicking the submit button, you will see a popup that announces the successful submission of your application. When you look at your list of submissions, you’ll see the status of your application has changed from “Created” to “New – Pending Payment”.
Lastly, you will receive an email that confirms your submission and instructs you to make the required fee payment.

Yes. You will be able to save and retrieve your application however once it is submitted you will not be able to make changes to the application.

No. Once a complete application is submitted and is accepted you will not be able to make further submissions.

The Single Window will allow you to make your application for development online without having to travel to Guyana. It will allow you to track your application online, provides transparency in the permitting process and offers predictability in the time a response will be provided.

If your application is a Full Application, you will not be able to make changes after you have submitted it. This is because each step of the review process relies on the review step before it. If information is changed, it invalidates review steps already completed. Consequently, it is highly advised that you make use of the Pre-Consult application process to verify the “approvability” of an application before submitting a Full Application.

If your application is for a Pre-Consult, you may receive a request from CH&PA for additional information. You will receive instructions on how to submit those additions.

Yes, you can use a tablet or mobile device with a large enough screen size, 8 inches or more, with a stable web browser and internet should work. You will also need to save and upload the required documents for an application; hence the mobile device must be able to accommodate this.
Any up-to-date web-browser which is HTML 5 based will work, example, Chrome, Firefox, Safari, Edge.
After submitting and completing the payment, your application is evaluated, and a decision will be presented to you within a month.

Rapid response will provide this answer once the systems are in-place. You may contact the Single Window Support, at XXX-XXXX on Mondays to Thursdays from 8:00AM -4:30PM or on Fridays from 8:00AM -3:30PM), or email at support.singlewindow@chpa.gov.gy

The Single Window System is available 24 hours a day and is accessible to the public during this time. Note, however, the processing of the applications after submission is done within normal working hours, that is, Mondays to Thursdays from 08:00 AM to 04:30PM and Fridays from 08:00 AM to 03:30PM.
Yes, you will be able to use the approval that is emailed to you for further processing at other institutions.