Welcome to CH&PA’s Single Window,
an online permit application system for submitting land use and development applications.

Introduction to Single Window

Welcome to the Single Window Platform for Planning and Development Applications.

The Single Window Platform is a single point of entry for all planning and development applications, that allows applicants to submit, monitor and track the progress of their applications. During this process, applicants will receive updates about their application’s status via email. In order to ensure efficiency and transparency in decision making on your application, the process will be subject to deadlines and escalations to ensure the timely processing of your application.

Local Authorities

NDC - Neighbourhood Democratic Council

Region #Region NameNameOffice Contact Number
1Barima / WainiPort Kaituma / Matthews Ridge / Arakaka

Region #Region NameNameOffice Contact Number
2Pomeroon / SupenaamCharity / Urasara771-4694
2Pomeroon / SupenaamEvergreen / Paradise
2Pomeroon / SupenaamAberdeen / Zorg-en-Vlygt
2Pomeroon / SupenaamAnnandale / Riverstown
2Pomeroon / SupenaamGood Hope / Pomona
2Pomeroon / SupenaamMoruka / Pheonix Park
2Pomeroon / SupenaamKitty / Providence
2Pomeroon / SupenaamNile / Cozier

Region #Region NameNameOffice Contact Number
3Essequibo Islands / West DemeraraWakenaam774-5060
3Essequibo Islands / West DemeraraLeguan260-0710
3Essequibo Islands / West DemeraraMora / Parika260-4570, 260-4569
3Essequibo Islands / West DemeraraHydronie / Good Hope
3Essequibo Islands / West DemeraraGreenwich Park / Vergenoegen260-2199
3Essequibo Islands / West DemeraraTuschen / Uitvlugt275-0355
3Essequibo Islands / West DemeraraStewartville / Cornelia Ida268-2388
3Essequibo Islands / West DemeraraHague / Blankenburg276-3015
3Essequibo Islands / West DemeraraLa Jalousie / Nouvelle Flanders269-0011
3Essequibo Islands / West DemeraraBest / Klein Pouderoyen264-2461
3Essequibo Islands / West DemeraraMalgre Tout / Meer Zorgen253-3006
3Essequibo Islands / West DemeraraLa Grange / Nimes505-6500, 501-1809
3Essequibo Islands / West DemeraraCanal’s Polder
3Essequibo Islands / West DemeraraToevlugt / Patentia267-0010

Region #Region NameNameOffice Contact Number
4Demerara / MahaicaSoesdyke / Te Huis Te Coverden261-5224
4Demerara / MahaicaCaledonia / Good Success266-2239
4Demerara / MahaicaLittle Diamond / Herstelling265-2256
4Demerara / MahaicaGolden Grove / Diamond Place265-2333
4Demerara / MahaicaMocha / Arcadia217-0099
4Demerara / MahaicaRamsburg / Eccles233-5515
4Demerara / MahaicaIndustry / Plaisance220-2326
4Demerara / MahaicaBetter Hope / LBI220-8899, 220-1441
4Demerara / MahaicaBeterverwagting / Triumph220-2306
4Demerara / MahaicaMon Repos / La Reconnaissance220-8110
4Demerara / MahaicaBuxton / Foulis220-8449
4Demerara / MahaicaEnmore / Hope256-3533
4Demerara / MahaicaHaslington / Grove229-2226, 220-2013
4Demerara / MahaicaUnity / Vereeniging228-2055
4Demerara / MahaicaCane Grove257-0059
4Demerara / MahaicaLamaha / Yarowkabra
4Demerara / MahaicaHauraruni / Yarowkabra
4Demerara / MahaicaDora / Long Creek

Region #Region NameNameOffice Contact Number
5Mahaica / BerbiceWoodlands / Farm221-2237
5Mahaica / BerbiceHamlet / Chance221-2443
5Mahaica / BerbiceMahaicony / Abary221-2846
5Mahaica / BerbiceProfit / Rising Sun232-3580
5Mahaica / BerbiceSeafield / Tempie328-2142
5Mahaica / BerbiceUnion / Naarstigheid232-0045
5Mahaica / BerbiceBath / Woodley Park328-7395
5Mahaica / BerbiceWoodlands / Bel Air
5Mahaica / BerbiceZeelugt / Rosignol330-2423
5Mahaica / BerbiceBlairmont / Gelderland327-0558

Region #Region NameNameOffice Contact Number
6East Berbice / CorentyneEnfield / New Doe Park333-5636
6East Berbice / CorentyneOrdinance / Fort Lands327-7205
6East Berbice / CorentyneCanefield / Enterprise326-0575
6East Berbice / CorentyneKintyre / No.37
6East Berbice / CorentyneGibraltar / Fyrish322-0300
6East Berbice / CorentyneKilcoy / Hampshire322-3156
6East Berbice / CorentynePort Mourant / Johns336-6810
6East Berbice / CorentyneBloomfield / Whim337-1102, 337-2619
6East Berbice / CorentyneLancaster / Hogstye331-0187
6East Berbice / CorentyneBlack Bush Polder
6East Berbice / CorentyneGood Hope / No.51339-4318
6East Berbice / CorentyneMacedonia / Jappa325-5567
6East Berbice / CorentyneBushlot / Adventure331-0767
6East Berbice / CorentyneMaida / Tarlogie325-3508
6East Berbice / CorentyneNo.52 / No.74339-4010
6East Berbice / CorentyneCrabwood Creek / Molsen Creek339-2330
6East Berbice / CorentyneKorthberaat / Plegtanehor
6East Berbice / CorentyneWyburg / Caracas

Region #Region NameNameOffice Contact Number
9Upper Takatu / Upper EssequiboAranaputa / Upper Burro Burro

Region #Region NameNameOffice Contact Number
10Upper Demerara / Upper BerbiceKwakwani440-2560

Region #Region NameNameOffice Contact Number
1Barima / WainiMabaruma Town Council682-2313
2Pomeroon / SupenaamAnna Regina Town Council771-4302, 771-5331
4Demerara / MahaicaGeorgetown Mayor and City Council 226-9977, 225-1085
6East Berbice / CorentyneCorriverton Town Council339-2250
6East Berbice / CorentyneNew Amsterdam Town Council333-2667
6East Berbice / CorentyneRose Hall Town Council337-5126
7Cuyuni / MazuruniBartica Town Council455-2229
8Potaro / SiparuniMahdia Town Council676-2042
9Upper Takatu / Upper EssequiboLethem Town Council772-2028
10Upper Demerara / Upper BerbiceLinden Town Council440-4010

Click to View Map Larger

Partner Agencies

Partner AgencyAddressLink to WebsiteOffice Number(s)
Central Board of Health1 Brickdam, Stabroek,
Georgetown, Guyana
https://www.health.gov.gy/index.php/16-central-board-of-health Tel: +592-226-8158 or +592-226-1224
Ministry of Public Works (Works Service Group)Fort Street, Kingston,
Georgetown, Guyana
Not AvailableTel: +592-225-5650
River and Sea Defence BoardFort Street, Kingston,
Georgetown, Guyana
Not AvailableTel: +592-227-8294
Guyana Lands and Surveys Commission22 Upper Hadfield Street,
D’Urban Backlands,
Georgetown, Guyana
https://glsc.gov.gy/Tel: +592-226-6490
Envirnmental Protection AgencyGanges Street, Sophia
Georgetown, Guyana
http://www.epaguyana.org/epa/Tel: +592-225-5468/225-5468/225-6044
Guyana Fire Service11 Water Street,
Georgetown, Guyana
https://gfire.moha.gov.gy/Tel: +592-226-2411/ 225-0650
Guyana Civil Aviation Authority73 High Street, Kingston,
Georgetown, Guyana
https://www.gcaa-gy.org/Tel: +592-225-0778
National Trust of Guyana94 Carmichael Street,
Georgetown, Guyana
www.nationaltrust.gov.gyTel: +592-225-5071
Guyana Office of Investment190 Camp and Church Streets,
Georgetown, Guyana
http://guyanainvest.gov.gyTel: +592-225-0653
Land RegistryLot 1 High and Commerce Streets,
Newtown, Stabroek,
Georgetown, Guyana
https://landregistry.gov.gy/Tel: +592-223-1988
Deeds RegistryLot 1 High and Commerce Streets,
Newtown, Stabroek,
Georgetown, Guyana
https://dcra.gov.gy/Tel: +592 – 225-1129/ +592 – 225-4358
Guyana Water IncorporatedCorporate Complex Vlissengen Road and Church Street, Bel-Air-Park,
Georgetown, Guyana
https://guyanawaterinc.com/Tel: +592-225-0471/227 8701
Maritime Administration DepartmentFort Street, Kingston,
Georgetown, Guyana
https://marad.gov.gy/Tel: +592-225-7842/226-0329
Guyana Forestry Commission1 Water Street, Kingston,
Georgetown, Guyana.
https://forestry.gov.gy/Tel: +592-227-5595/226-7271/4


Listing of Planning and Development Policies

How To Videos


Application for Industrial Development


Application for Agricultural Development


Application for Commercial Development


Application for Change of Use Development


Application for Permit to Demolish


Application for Infrastructure Development


Application for Institutional Development


Application for Multi-Family Residential Development


Application for Recreational Development


Application for Single Family Residential Development


Application for approval of a Plan of Subdivision


Pre-Application Consultation for Development


Fee Structure


Agency Fees

Local Authorities


Georgetown – KingstonWard
Georgetown – Thomas LandsWard
Georgetown – Non Pariel ParkWard
Georgetown – CummingsburgWard
Georgetown – AlbertownWard
Georgetown – QueenstownWard
Georgetown – LacytownWard
Georgetown – BourdaWard
Georgetown – NewtownWard
Georgetown – RobbstownWard
Georgetown – StabroekWard
Georgetown – Werk-en-RustWard
Georgetown – NewburgWard
Georgetown – WortmanvilleWard
Georgetown – CharlestownWard
Georgetown – AlbouystownWard
Georgetown – West La PenitenceWard
Georgetown – North East La PenitenceWard
Georgetown – East La PenitenceWard
Georgetown – West RuimveldtWard
Georgetown – East RuimveldtWard
Georgetown – South Ruimveldt GardensWard
Georgetown – South Ruimveldt ParkWard
Georgetown – Roxanne Burnham GardensWard
Georgetown – Festival CityWard
Georgetown – TucvilleWard
Georgetown – Alexander VillageWard
Georgetown – LodgeWard
Georgetown – Lodge Housing SchemeWard
Georgetown – Meadow Brook GardensWard
Georgetown – Durban BacklandsWard
Georgetown – NewtownWard
Georgetown – Bel Air ParkWard
Georgetown – KittyWard
Georgetown – SubryanvilleWard
Georgetown – CampbellvilleWard
Georgetown – Bel Air GardensWard
Georgetown – Bel Air SpringsWard
Georgetown – Prashad NagarWard
Georgetown – Lamaha GardensWard
Georgetown – SophiaWard
Georgetown – LiliendaalWard
Georgetown – PattensenWard
Georgetown – TurkeyenWard
Georgetown – Cummings LodgeWard
Georgetown – HoustonWard
Georgetown – McDoomWard
Georgetown – AgricolaWard

New to Single Window?

Click here to Register for a FREE Account

Already have a Partner Agency Account?

Click here to Login to your Account


If you want to get in touch with us, choose an option below.

For Contact and General Inquiries, and Responses

For Support and Helpdesk feedback 

For Reporting an issue/concern with the use of the Single Window Portal 
Report and Issue

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Frequently Asked Questions

Here you can find answers to some of the most frequently asked questions about the Single Window System.

Ensure your username is the full email address used when your account was registered. If you have done this, and still cannot log in, it may be the password. To ensure you are typing the correct password use the view password icon available in the password field, to ensure the password you’ve typed is correct.

Click on the Forgot Password? Link at the bottom of your screen and follow the instructions to reset your password.

Unable to login
You are experiencing the said error, because you have not registered for a Single Window system account. You may do so by clicking on the link here, then select Register and proceed to follow the instructions. Thereafter, you will be able to login to the account and proceed with applying.

There are 11 different application types. A four-story hotel is considered a Commercial Application. Each application type will have a different set of requirements. As an applicant, you can start an application, allowing you to see what details are requested in the application form, and what documents are required for upload. If you’re missing information or required documents, you can save your application, and return to it once you have all the details required.

No. Applications for turnkey homes or residential house lots cannot be made using this system. The system was designed to only receive and process planning and development applications.

No. It is free to register. Fees are only required for applications submitted.

Once your application is reviewed and the regulatory agencies and Local Authority are identified the requisite fees will be calculated.

A list of processing fees from regulatory agencies and Local Authorities is provided on the website from which fees can be tabulated. Click here for a full list of fees.

Currently, payments can be made in cash to a CH&PA cashier, either at our main office or one of our regional offices, or via MMG (Mobile Money Guyana), or EFT (Electronic Funds Transfer). In the very near future, electronic payment options will be available.

The system allows for multiple file formats, however, depending on the format (e.g., pdf, word) you may be able to view the documents from the portal. Otherwise, complex file formats which require specialized software to view, will need to be downloaded and accessed via that specialized software. Thus, it is recommended that you use PDFs where possible. 

You can request a softcopy of the plan from the architect which can then be submitted. Alternatively, the hard copy plan can be scanned at the CHPA regional office where you are located.
Throughout the process, you can monitor the progress of your application in the form of various status changes that take place along the way, this is done by accessing the portal with your login information. You will also receive an email when a final decision is made.
No, there is no timeline for completing the online application form. You can save and return to your application until it is completed. You are required to have the necessary information and documents in electronic format, as far as practical in PDF format, to aid the online process.
Yes. Only officers of the CHPA and other relevant regulatory agencies will be able to view your application details.
After you submit your application, you will need to pay the required fee. Following that, your application goes through a series of review steps that include document validation, location and policy review, site inspection, potentially a public consultation, final report preparation, and finally a review by the CH&PA Board where a decision is made on your application.

No. Once an application is submitted to the portal there will be no need to make any submissions to the Local Authority or Town Council. The applications once submitted and accepted will be forwarded to the respective Local Authority electronically. Notwithstanding, some local authorities may still require hard copy submissions. It is best to contact the local authority responsible for your area on their specific requirements.

There are several ways to verify that your application has been submitted successfully. After clicking the submit button, you will see a popup that announces the successful submission of your application. When you look at your list of submissions, you’ll see the status of your application has changed from “Created” to “New – Pending Payment”.
Lastly, you will receive an email that confirms your submission and instructs you to make the required fee payment.

Yes. You will be able to save and retrieve your application however once it is submitted you will not be able to make changes to the application.

No. Once a complete application is submitted and is accepted you will not be able to make further submissions or amendments.

The Single Window will allow you to make your application for development online without having to travel to Guyana. It will allow you to track your application online, provides transparency in the permitting process and offers predictability in the time a response will be provided.

If your application is a Full Application, you will not be able to make changes after you have submitted it. This is because each step of the review process relies on the review step before it. If information is changed, it invalidates review steps already completed. Consequently, it is highly advised that you make use of the Pre-Consult application process to verify the “approvability” of an application before submitting a Full Application.

If your application is for a Pre-Consult, you may receive a request from CH&PA for additional information. You will receive instructions on how to submit those additions.

Yes, you can use a tablet or mobile device with a large enough screen size, 8 inches or more, with a stable web browser and internet should work. You will also need to save and upload the required documents for an application; hence the mobile device must be able to accommodate this.

Any up-to-date web-browser which is HTML 5 based will work. For example, Chrome, Firefox, Safari, Edge.

After submitting and completing the payment, your application is evaluated, and a decision will be presented to you within a month.

Rapid response will provide this answer once the systems are in-place. You may contact the Single Window Support, at XXX-XXXX on Mondays to Thursdays from 8:00AM -4:30PM or on Fridays from 8:00AM -3:30PM), or email at support.singlewindow@chpa.gov.gy

The Single Window System is available 24 hours a day and is accessible to the public during this time. Note, however, the processing of the applications after submission is done within normal working hours, that is, Mondays to Thursdays from 08:00 AM to 04:30PM and Fridays from 08:00 AM to 03:30PM.
Yes, you will be able to use the approval that is emailed to you for further processing at other institutions.