The information contained in this website is for general information purposes only. The information is provided by the Central Housing and Planning Authority (CH&PA) and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of CH&PA. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, the CH&PA takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Privacy of data and content

The Central Housing and Planning Authority (CH&PA) is dedicated to safeguarding and preserving your privacy when visiting our website or communicating with us via electronic means. The Privacy Policy provides an explanation for what happens to any personal data that you provide to us or is collected from you. Note, this Policy is updated from time to time, so please do review this Policy regularly.

Information collected

For the management of this site, information provided by you, is collected for statistical and performance purposes. The system uses software programs to create summary statistics for such purposes as assessing what information is of most and least interest or identifying system performance or problem areas. Information pertaining to your visits to our website and the resources you access, including, but not limited to, traffic data, location data, weblogs and other communication data is captured. In addition, information you provide by filling of forms or accessing portals, for example, when providing feedback or registering for use of a service or web-portal e.g., the Single Window System for Planning Permission, offered by the CH&PA is captured. Other information you provide using other electronic methods is also stored for statistical purposes. 

For site security purposes and to ensure that Single Window System and its online service remains available to all users, software programs are used to monitor network traffic to identify unauthorized attempts to upload or change information or otherwise cause damage. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the laws of Guyana. 

Storing Your Personal Data

By submitting your personal data, you agree to the transfer, storing, or processing of such data. The CH&PA will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy. Data that is provided to us is stored on our secure servers. 

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Disclosing Your Information

Where applicable, we may disclose your personal information to third parties:

  1. Where we are legally required to disclose your information.
  2. To assist fraud protection and minimise credit risk.

Use of Search Engine Optimization (SEO)

Occasionally, we may gather information about your computer for our services to provide statistical information regarding the use of our website. Such information will not identify you personally, it is statistical data about visitors and their use of our website. This statistical data does not identify any personal details whatsoever. Similarly, we may gather information about your general internet use by using a cookie file. Where used, these SEO files are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as SEO contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.

All computers our users have the ability to decline SEO. This can be done by activating the setting on your browser which enables you to decline the SEO. Please note that should you choose to decline SEO, you may be unable to access particular parts of our website. Such SEO (if used) would be downloaded once you click on advertisements on our website.

Links to other websites and online services

The information found on the website, include hypertext links or pointers to information created and maintained by other public and/or private organizations. The CH&PA provide these links and pointers solely for your information and convenience. When you select a link to an outside website, you are subject to the privacy, copyright, security, and information quality policies of that website. Therefore, the CH&PA does not control or guarantee the accuracy, legality, relevance, timeliness, or completeness of information contained on a linked website, does not endorse linked websites, the views they express, or the products/services they offer, cannot authorize the use of copyrighted materials contained in linked websites, is not responsible for transmissions users receive from linked websites, and does not guarantee that outside websites comply with the relevant accessibility requirements, laws or policies in relation to the usage of information provided by such websites or external links.

Use of seals, logos, other official insignia, names, and initials

Seals, logos, and other official insignia may not be used or reproduced without written permission. Requests for permission to use or reproduce any seal, logo, or other official insignia of a component of the CH&PA shall be referred to the heads of the relevant component. Permission to use or reproduce seals, logos or other official insignia of the CH&PA and/or the SWSPP is granted on a case-by-case basis and involves the consideration of many relevant factors, including, the cost or benefit to the CH&PA and/or the SWSPP or the government of granting the request; the unintended appearance of endorsement or authentication by the CH&PA and/or the SWSPP; the potential for misuse; the effect on security; the reputability of the use; and the extent of control by the CH&PA and/or the SWSPP over the ultimate use and distribution of any product(s) or publication(s) bearing official insignia of the CH&PA and/or the SWSPP.