Partner Agency Portal

Welcome to CH&PA’s Single Window,
an online permit application system for submitting land use and development applications.

Click here for more details

Need a Partner Agency Account?

To setup your Partner Agency Account Contact CH&PA Support at

Email: support.singlewindow@chpa.gov.gy 
Tel: +592 226-5533 Ext:241

Already have a Partner Agency Account?

Click here to Login to your Account
Login

Are you a new Partner Agency user of the Single Window System?

Navigating the Partner User Interface

Fee Structure

CHPA Fees

Agency Fees

Local Authorities

  

COMING SOON.

Georgetown – KingstonWard
Georgetown – Thomas LandsWard
Georgetown – Non Pariel ParkWard
Georgetown – CummingsburgWard
Georgetown – AlbertownWard
Georgetown – QueenstownWard
Georgetown – LacytownWard
Georgetown – BourdaWard
Georgetown – NewtownWard
Georgetown – RobbstownWard
Georgetown – StabroekWard
Georgetown – Werk-en-RustWard
Georgetown – NewburgWard
Georgetown – WortmanvilleWard
Georgetown – CharlestownWard
Georgetown – AlbouystownWard
Georgetown – West La PenitenceWard
Georgetown – North East La PenitenceWard
Georgetown – East La PenitenceWard
Georgetown – West RuimveldtWard
Georgetown – East RuimveldtWard
Georgetown – South Ruimveldt GardensWard
Georgetown – South Ruimveldt ParkWard
Georgetown – Roxanne Burnham GardensWard
Georgetown – Festival CityWard
Georgetown – TucvilleWard
Georgetown – Alexander VillageWard
Georgetown – LodgeWard
Georgetown – Lodge Housing SchemeWard
Georgetown – Meadow Brook GardensWard
Georgetown – Durban BacklandsWard
Georgetown – NewtownWard
Georgetown – Bel Air ParkWard
Georgetown – KittyWard
Georgetown – SubryanvilleWard
Georgetown – CampbellvilleWard
Georgetown – Bel Air GardensWard
Georgetown – Bel Air SpringsWard
Georgetown – Prashad NagarWard
Georgetown – Lamaha GardensWard
Georgetown – SophiaWard
Georgetown – LiliendaalWard
Georgetown – PattensenWard
Georgetown – TurkeyenWard
Georgetown – Cummings LodgeWard
Georgetown – HoustonWard
Georgetown – McDoomWard
Georgetown – AgricolaWard
  
  
  
 
 

Frequently Asked Questions

Here you can find answers to some of the most frequently asked questions about the Single Window System.

Ensure your username is the full email address used when your account was registered. If you have done this, and still cannot log in, it may be the password. To ensure you are typing the correct password use the view password icon available in the password field, to ensure the password you’ve typed is correct.

Click on the Forgot Password? Link at the bottom of your screen and follow the instructions to reset your password.

Unable to login
You are experiencing the said error, because you have not registered for a Single Window system account. You may do so by clicking on the link here, then select Register and proceed to follow the instructions. Thereafter, you will be able to login to the account and proceed with applying.

There are 11 different application types. A four-story hotel is considered a Commercial Application. Each application type will have a different set of requirements. As an applicant, you can start an application, allowing you to see what details are requested in the application form, and what documents are required for upload. If you’re missing information or required documents, you can save your application, and return to it once you have all the details required.

No. Applications for turnkey homes or residential house lots cannot be made using this system. The system was designed to only receive and process planning and development applications.

No. It is free to register. Fees are only required for applications submitted.
Once your application is reviewed and the regulatory agencies and Local Authority is identified the requisite fees will be calculated.
A list of processing fees from regulatory agencies and Local Authorities is provided on the website from which fees can be tabulated. Click here for a full list of fees.

Currently, payments can be made in cash to a CH&PA cashier, either at our main office or one of our regional offices, or via MMG (Mobile Money Guyana), or EFT (Electronic Funds Transfer). In the very near future, electronic payment options will be available.

The system allows for multiple different types of file formats, however, depending on the format e.g., pdf, word you may be able to view the documents from the portal. Otherwise, complex file formats which require specialized software to view them, will need to be downloaded and accessed via a specialized software. It is recommended you use PDFs where possible.
You can request a softcopy of the plan from the architect which can then be submitted. Alternatively, the hard copy plan can be scanned at the CHPA regional office where you are located.
Yes, you can use a tablet or mobile device with a large enough screen size, 8 inches or more, with a stable web browser and internet should work. You will also need to save and upload the required documents for an application; hence the mobile device must be able to accommodate this.
Any up-to-date web-browser which is HTML 5 based will work, example, Chrome, Firefox, Safari, Edge.
After submitting and completing the payment, your application is evaluated, and a decision will be presented to you within a month.

Rapid response will provide this answer once the systems are in-place. You may contact the Single Window Support, at XXX-XXXX on Mondays to Thursdays from 8:00AM -4:30PM or on Fridays from 8:00AM -3:30PM), or email at support.singlewindow@chpa.gov.gy

The Single Window System is available 24 hours a day and is accessible to the public during this time. Note, however, the processing of the applications after submission is done within normal working hours, that is, Mondays to Thursdays from 08:00 AM to 04:30PM and Fridays from 08:00 AM to 03:30PM.